OPERATIONS SPECIALIST

With extensive experience in operations management, Bernie is delighted to join the Refresh Team. Previously, she served as Program Director at ResCare, Inc., the largest national workforce development organization in the U.S.

However, Bernie's true passion lies in Investment and Wealth Management. While at Fisher Investments in Camas, Washington, she managed the training program for new Investment Counselors across three locations: Camas, Washington, San Francisco, California and Dallas, Texas, and occasionally collaborating with the UK office. In this role, Bernie was responsible for operations, logistics, and both internal and external communications. She worked closely with Sales, Service, IT, HR, Research, and, most notably, the Learning and Development team. The training program introduced new Investment Counselors to the Fisher approach, preparing them for the Series 65 exam and eventual roles in the U.S. Private Client Group’s Premier Wealth Management Team.

At Equity Advisors Group, Inc. in Irvine, California, Bernie managed client accounts, fund receipts, contracts, and agreements. She participated in Investment Policy Meetings with consultants and conducted research on various investment strategies and portfolios. In her data management role, she ensured compliance with SEC regulations and managed platforms like Salesforce and eMoney. Bernie regularly communicated with clients, addressing inquiries, providing information, and executing actions with custodians.

Bernie holds a Master of Science in Systems Management from the University of Southern California and is currently pursuing the CFA CIPM designation.

FINANCIAL PLANNER

As a valued resource for Refresh Investments LLC, Kris is an expert in multiple technical and complex software systems required to develop comprehensive financial planning for our clients.  She works closely with Pam in developing strategies and formulating reports that guide clients in achieving their financial objectives.

As a CERTIFIED FINANCIAL PLANNER® professional, Kris founded her own company, Real Joy, Inc., and she supports select advisors to develop financial plans for their clients.

Kris earned a Bachelor of Science degree from University of Illinois at Urbana-Champaign and completed her Masters of Business Administration from University of Illinois at Chicago.

Kris loves spending time with her husband and three kids doing anything outdoors, traveling and volunteering within the community.  One major bucket list item for her is to visit all 63 National Parks (8 down, 55 to go:).